I am having trouble getting this plugin to work on our NOP 4.0 site. We are setup for customer reviews through our merchant center account. I have installed and configured the plugin however; 1. The survey does not show up in the order process 2. The only place the badge is visible is at the far bottom of the page regardless of widget zone selected. Any suggestion would be appreciated as I have looked through the docs.
Can you send us your store Url? You can send it in private mode if you don't want to shar it. I want to see if plugin added js code. You can check it itself too. Create fake order and check js code on order completed page. Important! Plugin adds survey js code (information about customer's order) one time. If you refresh this page you will not see it. Do it and write me.
You disabled order completed page for nop store. nopcommerce skips this page. Can you enable it? "Disable "Order completed" page". If you can't enable it I can add this JS code on order details page too. Write me about your decision.