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Thursday, April 25, 2024 4:51:55 PM

Installation and configuration

Posted: 6 years ago

#6882 Quote

Support

Posted: 6 years ago

#6882 Quote
How to install and configure the module in the online store.

or read our documentation [url=/documentation-nopgooglecustomerreviews]link[/url].

Posted: 6 years ago

#8030 Quote

forestry

Posted: 6 years ago

#8030 Quote
I am having trouble getting this plugin to work on our NOP 4.0 site. We are setup for customer reviews through our merchant center account. I have installed and configured the plugin however;
1. The survey does not show up in the order process
2. The only place the badge is visible is at the far bottom of the page regardless of widget zone selected.
Any suggestion would be appreciated as I have looked through the docs.

Posted: 6 years ago

#8031 Quote

Support

Posted: 6 years ago

#8031 Quote
Can you send us your store Url? You can send it in private mode if you don't want to shar it.
I want to see if plugin added js code. You can check it itself too.
Create fake order and check js code on order completed page.
Important!
Plugin adds survey js code (information about customer's order) one time.
If you refresh this page you will not see it.
Do it and write me.

Posted: 6 years ago

#8032 Quote

forestry

Posted: 6 years ago

#8032 Quote
https://www.forestrydistributing.com/

Posted: 6 years ago

#8033 Quote

forestry

Posted: 6 years ago

#8033 Quote
If you look at the bottom of the home page left side you will see the badge which is setup for widget zones content_before and checkout_completed_bottom

You can add an item to cart and select send check or money order to complete order process.

Thanks, John

Posted: 6 years ago

#8036 Quote

Support

Posted: 6 years ago

#8036 Quote
You disabled order completed page for nop store. nopcommerce skips this page.
Can you enable it?
"Disable "Order completed" page".
If you can't enable it I can add this JS code on order details page too.
Write me about your decision.

Posted: 6 years ago

#8037 Quote

forestry

Posted: 6 years ago

#8037 Quote
Order completed has been enabled.

Thanks for your help

Posted: 6 years ago

#8038 Quote

forestry

Posted: 6 years ago

#8038 Quote
Everything is working as it should on the order completed page. It's only the location of the badge on the home page that memains an issue. Thanks.

Posted: 6 years ago

#8039 Quote

Support

Posted: 6 years ago

#8039 Quote
I'll see it tomorrow too, I think that the problem is in CSS style.
But I'll check.

Posted: 6 years ago

#8040 Quote

Support

Posted: 6 years ago

#8040 Quote
Can you check your store? I saw the error message.

Posted: 6 years ago

#8041 Quote

forestry

Posted: 6 years ago

#8041 Quote
Store is up. We have been suffering through the NOP 4.0 iis recycling issue.

Posted: 6 years ago

#8042 Quote

Support

Posted: 6 years ago

#8042 Quote
I have fixed this bug or feature.
Google tries to find this line of code on your page
 <g:ratingbadge merchant_id=__MerchantCenterID__></g:ratingbadge>


Plugin didn't add this line of code for INLINE mode.
Now plugin adds it, but you can change it if you need.

Download the new release and try.
Version 1.01 - March 24, 2018

- fixed bug "wrong place of badge for INLINE mode"

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