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Sunday, September 25, 2022 1:46:17 PM

Incorrect Item Price

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Posted: 11 months ago

#11576 Quote

Wurzel

Posted: 11 months ago

#11576 Quote

I am evaluating the eBay connector and the first 3 orders where imported correctly.  The forth order had 1 item @ £19.99 x 2 yet it was imported into NOP with a value of £10.00 (correct product.  The SKU and price are correct on both NOP and eBay and I can see nowhere this value of £10 came from.  

I have checked for deleted records with the same SKU, none exist.
None of the fields on this product listing or NOP record hold a value of 10.00.
If I download the order using the eBay Trading API it shows the correct value of 19.99

I have checked everything I can think of but nothing looks incorrect.  Just wonder of anyone could throw any suggestions my way?

TIA
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Posted: 11 months ago

#11577 Quote

Support

Posted: 11 months ago

#11577 Quote

Open the plugin configure page and enable debugging.

Try to reimport the ebay order and check the plugin log file.
P.S.
Open the order note for old eBay order and remove the first note with ebay order ID. the plugin will import the order again.
Avatar

Posted: 11 months ago

#11578 Quote

Wurzel

Posted: 11 months ago

#11578 Quote

Hi,

Thanks for the reply.

I have enabled the debugging but will have to wait until it happens again.  The order it occurred on has been processed now (we have a processor in place that downloads the orders from NOP and imports them into our till/inventory control system.

Cheers
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Posted: 11 months ago

#11579 Quote

Support

Posted: 11 months ago

#11579 Quote

Ok, wait for the next issue.

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