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Saturday, May 8, 2021 4:47:22 AM

Order complete Tag Manager event running multiple times for 1 order

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Posted: one month ago

#11421 Quote

webreality

Posted: one month ago

#11421 Quote
Hi there,

We're finding that if people keep their /complete page open on their phone browser once an order is paid for and then re-open the browser, it refreshes the page which hits Tag Manager again causing our stats to be wrong.

Is there any way we can ensure that it only hits once per order? If you were to add some code to sanity check it and only render the eCommerce event code within 5 minutes of the order completing, that would do the trick perhaps?

Many thanks in advance!
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Posted: one month ago

#11422 Quote

Support

Posted: one month ago

#11422 Quote
Please check it again.
The plugin adds tracking code only one time on the order completed page.
If you reload the page the plugin doesn't add tracking code.

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