You have no items in your shopping cart.

Friday, March 29, 2024 1:28:26 PM

Bug if the customer changed payment method

Posted: 3 years ago

#11327 Quote

tiptopweb

Posted: 3 years ago

#11327 Quote
Hello,

I would like to report a bug in  NOP Stripe Direct Payment
    In the Single Page Checkout
    We select Stripe as Payment method
    We enter payment details, and go to the last panel to confirm the order (we can see the payment intent in stripe)
    WE DO NOT CONFIRM THE ORDER, and decide to go back to change the Payment method
    We select Money Order as a payment method
    We go to the last panel to confirm the order
    WE CONFIRM THE ORDER (it is a Money Order)

When we look at the order, it is not paid and a Money Order type of Payment, all good with this

The BUG is that the Payment has been confirmed with Stripe (we can see the payment intent has been confirmed as a payment and the card charged)

We have currently clients that are changing payment method as above being doubled charged for shopping on our website


Can you please fix this?

Posted: 3 years ago

#11328 Quote

Support

Posted: 3 years ago

#11328 Quote
Thank you.
I have fixed it in the release 3.05.

Powered by nopCommerce

Copyright © 2023 FoxNetSoft. All rights reserved