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Monday, October 3, 2022 11:05:03 AM

Feature Request

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Posted: 5 years ago

#5316 Quote

Figmo

Posted: 5 years ago

#5316 Quote

Problem:  Sometimes a customer places an order, but enters the wrong address.  Either they had a typo or (more commonly) they entered an address that does not accept deliveries from a certain carrier.   For example - they enter a PO BOX but the package is being shipped via UPS.   When this happens, I contact them and get a corrected address and update the order in nopCommerce.     The problem is - this does not update ShippingEasy.com.    Even if I use the manual tab you have added to the order page to "send order to ShippingEasy" - it will not update because it sees the order already exists.

Solution:   The ideal solution would be to automatically send an update to ShippingEasy anytime an order edit is saved.   But as an easy fix - even just having the "Send Order To ShippingEasy" manual option update an existing order on ShippingEasy would be helpful.
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Posted: 5 years ago

#5317 Quote

Support

Posted: 5 years ago

#5317 Quote

We use ShippingEasy .NET library.
This library has only three methods: CreateOrder, CancellOrder and ReadOrder.
We can't update existing order on ShippinEasy site.
If you decide to remove (delete) order from ShippinEasy site, ShippinEasy hides this order.
And you will not be able to create new order with existing order ID.

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