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Profile: wize1

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    I think you going in right direction. disable payment information step and just do it all on confirmation that looks like only way to do it.

    4 years ago

    Hi, have you managed to come up with solution yet?

    4 years ago

    if you email me your skype details, we can go through it together.. I need solution pretty urgent so I'm willing to help

    4 years ago

    I think you need to stop selling this plugin until you fix this ...
    It caused huge problem for me so far...

    From what i could gather from logs (I have written plugin for stripe before for 4.00, but dont have time to write updated one that is why i bought yours), it seems to me you using it wrong for nopcommerce. Because you creating intentd with automatic charge and that is why it charges straight away... what you need to is create intendt with manual confirmation (ConfirmationMethod = "manual") then do the client side portion and then do intendt confirm on confirmation page...

    Then you should get correct flow from what i could understand, I could be wrong as well.

    Please read this, it is exactly for the nopcommerce flow:
    https://stripe.com/docs/payments/payment-intents/web-manual

    4 years ago

    I think making it configurable is best solution.
    Great!

    4 years ago

    Please update your install and configution documentation for plugin:

      "SystemName": "FoxNetSoft.StripeDirect",
      "Version": "2.06",

    It seems that current documentation (https://www.foxnetsoft.com/documentation-nopstripedirectpayment) is out of date and doesnt explain how to configure webhook correctly.

    4 years ago

    I have already mutiple complains from customer's saying that i'm double charging them.

      I did investigation and it seem that root of the cause, is that your plugin makes charge on click of the next on card capture step instead of on confirm order button.

    This is now becoming huge issue for us as lots of customers claiming that we are stilling they money. Can we get solution for this issue ASAP?

    im using nopcommerce 4.20 and plugin version :
      "SystemName": "FoxNetSoft.StripeDirect",
      "Version": "2.06",

    4 years ago

    Support wrote:

    Here you can order a new plug-in functionality.


    Please pass email address in the customer object to Stripe so it can send receipts.

    as explained in this article: https://stripe.com/docs/receipts

    Currently it cannot do it, giving following message:
    No receipts sent
    No email address for this payment
    4 years ago

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