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Customer's requests 2.0 (history, extra features)

Picture of Customer's requests 2.0 (history, extra features)
Picture of Customer's requests 2.0 (history, extra features)
Picture of Customer's requests 2.0 (history, extra features)
Picture of Customer's requests 2.0 (history, extra features)
Picture of Customer's requests 2.0 (history, extra features)
Picture of Customer's requests 2.0 (history, extra features)
Picture of Customer's requests 2.0 (history, extra features)
Picture of Customer's requests 2.0 (history, extra features)
Picture of Customer's requests 2.0 (history, extra features)
Picture of Customer's requests 2.0 (history, extra features)
Picture of Customer's requests 2.0 (history, extra features)
Picture of Customer's requests 2.0 (history, extra features)
Picture of Customer's requests 2.0 (history, extra features)
Picture of Customer's requests 2.0 (history, extra features)

Customer's requests 2.0 (history, extra features)

$60.00

This plugin is advanced version of our plugin Request For Quote with history of requests and new extra features.

Collect and Manage Customer Requests Directly in Your nopCommerce Store

The Customer's Requests plugin lets you create fully configurable request forms and place them on any product, category, or manufacturer page in your nopCommerce store. Customers can submit inquiries, quote requests, pre-sale questions, or any other structured form — right from the context of a specific catalog item.

Instead of routing every customer question through a generic contact form, you get a structured, manageable request channel with custom fields, status tracking, and automated email notifications — giving both your team and your customers a clear picture of every interaction.

Key Benefits

  • Context-aware forms: Request forms are tied to specific products, categories, or manufacturers — customers submit inquiries in the right context, and your team always knows what the request is about.
  • Fewer missed inquiries: Automated email notifications are sent to the customer, store owner, and vendor the moment a request is submitted — no request falls through the cracks.
  • Full request lifecycle visibility: Track every submitted request through Pending, Processing, Complete, and Cancelled statuses directly from the admin panel.
  • Flexible form design: Build request forms with the exact fields you need — text, dropdowns, checkboxes, file uploads, date pickers, and more — without any custom development.
  • Multi-store and role-based access: Control which customer roles see which request types, and scope forms to specific stores in a multi-store setup.
  • Better customer experience: Customers can track all their submitted requests and view admin responses from their own account area.

Main Features

  • Configurable request types: Create as many request types as needed, each with its own form fields, display settings, email configuration, and catalog mappings.
  • Rich custom attributes: Add text boxes, multi-line text, dropdowns, radio buttons, checkboxes, date pickers, file uploads, color squares, and image squares to any request form.
  • Conditional field logic: Show or hide form fields based on other attribute selections, or based on product properties such as category, manufacturer, price, quantity, special price, free shipping, and more.
  • Popup and full-page form modes: Display request forms as a popup overlay or as a dedicated full page — configurable per request type.
  • Per-type email notifications: Configure separate notification recipients (customer, store owner, vendor) and reply-from email accounts for each request type.
  • Admin request management: View, filter, and search all submitted requests. Add internal comments, update status, and send reply emails directly from the admin panel.
  • Customer request history: A dedicated storefront page lets customers see all their past requests, current statuses, and admin responses.
  • Scheduled visibility windows: Set optional start and end dates to automatically control when a request type is visible to customers.
  • CAPTCHA support: Enable CAPTCHA per request type to reduce spam submissions.
  • ACL and multi-store support: Restrict request types to specific customer roles and map them to individual stores in a multi-store environment.
  • File upload with validation: Allow customers to attach files to their requests, with configurable file extension and size restrictions.
  • Widget zone integration: Request type buttons are rendered through nopCommerce widget zones — no theme modifications required.

Why Buy This Plugin

Building a custom request management system from scratch — with conditional form logic, multi-entity catalog mappings, status workflows, and vendor-aware email routing — requires significant development time and ongoing maintenance. This plugin delivers all of that out of the box, fully integrated with nopCommerce's native ACL, multi-store, localization, email, and widget systems.

  • No custom development needed to create and manage complex, context-aware request forms.
  • Replaces generic contact forms with targeted, catalog-linked inquiry workflows.
  • Saves admin time with automated notifications and a centralized request management interface.
  • Scales with your catalog — map different forms to different products, categories, or manufacturers independently.
  • Supports multi-vendor stores by routing vendor-specific notifications to the right recipient automatically.

How It Works

  1. Create a request type: In the admin panel, define a new request type — set its name, form fields, display mode (popup or full page), email recipients, and any scheduling or access rules.
  2. Map it to your catalog: Assign the request type to one or more specific products, categories, or manufacturers so the request button appears in the right places on your storefront.
  3. Customers submit requests: Shoppers see the request button on the relevant product, category, or manufacturer page, fill in the form, and submit their inquiry — with an optional file attachment and CAPTCHA if configured.
  4. Notifications are sent automatically: On submission, email notifications go out to the configured recipients — the customer receives a confirmation, and the store owner or vendor receives an alert.
  5. Admin manages and responds: Your team reviews incoming requests from the admin panel, updates the status, adds internal comments, and sends reply emails directly to the customer.
  6. Customers track their requests: Logged-in customers can visit the My Requests section of their account to see the status and admin response for each submitted request.

Compatibility / Requirements

  • Supported nopCommerce version: 4.90, 4.80, 4.70, 4.60, 4.50, 4.40, 4.30, 4.20, 4.10
  • License: A FoxNetSoft serial number is required for production use. A 30-day trial is available after installation.

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