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Monday, October 3, 2022 11:48:45 AM

QuickBooksOnline. Can't upload order. Empty ID for product Id

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Posted: 9 months ago

#11610 Quote

ChrisFAV

Posted: 9 months ago

#11610 Quote


Hi, the plugin does not seem to be able to upload orders to QB from my site.

I get this error in the system log.
Log level Error
Short message  
Error. QuickBooksOnline. Can't upload order. Empty ID for product Id='5484'.

I am using these settings for the uploads.
Uploading mode  = manual
Upload nop order to = Sales receipt
Select product Sku = Sku

What is the Empty ID is references?
There is a SKU, Product ID, order number, and since it was PayPal the Paypal transaction id.
Was hoping this plugin would allow me better integrate with QB.

Thanks, Chris

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Posted: 8 months ago

#11611 Quote

Support

Posted: 8 months ago

#11611 Quote

Open the plugin configure page and enable debugging.
Try to upload the nop order and send me the plugin log file to email support@foxnetsoft.com.


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