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Thursday, March 28, 2024 7:38:26 PM

Feed Manager - Facebook -

Posted: 3 years ago

#11291 Quote

dursunkarabatak

Posted: 3 years ago

#11291 Quote
Hello, we are creating Facebook Ads. But we have a problem. Our products look normal price when added to the catalog. I want the discounted and Normal price to appear together.

Can you help me on this ?

Also Facebook output .how do I get an xml type?


[url=https://hizliresim.com/DWVpNN][/url]
[url=https://hizliresim.com/SaUb4X][/url]
[url=https://hizliresim.com/Qd2cfM][/url]

Posted: 3 years ago

#11292 Quote

Support

Posted: 3 years ago

#11292 Quote
You mixed tokens.
Do you see the column price?
You used the token Full Price with TAX and discount
Do you see the column discountprice?
You used the token Price.
You need to change them.

Column price => token b]Price[/b].
Column discountprice=> token b]Full Price with TAX and discount[/b].

press the button Edit in the row.

Posted: 3 years ago

#11293 Quote

dursunkarabatak

Posted: 3 years ago

#11293 Quote
The Problem is, prices are coming right .txt file. But the Facebook catalog also does not appear ?

Posted: 3 years ago

#11294 Quote

Support

Posted: 3 years ago

#11294 Quote
>But the Facebook catalog also does not appear ?
Did you upload the feed file to Facebook?

Posted: 3 years ago

#11295 Quote

dursunkarabatak

Posted: 3 years ago

#11295 Quote
Hi, I uploaded it to my Facebook catalog. Please review the screenshots. The top-down.
First image feed output. As you can see, it looks normal price and discounted price. No Problem.
The second image is part of Feed Settings settings. There's no problem here either.
The third image is in the Facebook catalog area. When you load the output. No discounted price. That's the Problem.

Posted: 3 years ago

#11296 Quote

Support

Posted: 3 years ago

#11296 Quote
You added the column discountprice in the feed file.
Facebook doesn't have such column in official documentation.

https://developers.facebook.com/docs/marketing-api/catalog/reference/#da-commerce

You need to write to Facebook support that they have to add this column  discountprice  in the official feed.

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