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Monday, October 3, 2022 11:14:39 AM

Feed Manager - Facebook -

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Posted: 1 year ago

#11291 Quote

dursunkarabatak

Posted: 1 year ago

#11291 Quote

Hello, we are creating Facebook Ads. But we have a problem. Our products look normal price when added to the catalog. I want the discounted and Normal price to appear together.

Can you help me on this ?

Also Facebook output .how do I get an xml type?


[url=https://hizliresim.com/DWVpNN][/url]
[url=https://hizliresim.com/SaUb4X][/url]
[url=https://hizliresim.com/Qd2cfM][/url]
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Posted: 1 year ago

#11292 Quote

Support

Posted: 1 year ago

#11292 Quote

You mixed tokens.
Do you see the column price?
You used the token Full Price with TAX and discount
Do you see the column discountprice?
You used the token Price.
You need to change them.

Column price=> token b]Price[/b].
Column discountprice=> token b]Full Price with TAX and discount[/b].

press the button Edit in the row.
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Posted: 1 year ago

#11293 Quote

dursunkarabatak

Posted: 1 year ago

#11293 Quote

The Problem is, prices are coming right .txt file. But the Facebook catalog also does not appear ?
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Posted: 1 year ago

#11294 Quote

Support

Posted: 1 year ago

#11294 Quote

>But the Facebook catalog also does not appear ?
Did you upload the feed file to Facebook?
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Posted: 1 year ago

#11295 Quote

dursunkarabatak

Posted: 1 year ago

#11295 Quote

Hi, I uploaded it to my Facebook catalog. Please review the screenshots. The top-down.
First image feed output. As you can see, it looks normal price and discounted price. No Problem.
The second image is part of Feed Settings settings. There's no problem here either.
The third image is in the Facebook catalog area. When you load the output. No discounted price. That's the Problem.
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Posted: 1 year ago

#11296 Quote

Support

Posted: 1 year ago

#11296 Quote

You added the column discountprice in the feed file.
Facebook doesn't have such column in official documentation.

https://developers.facebook.com/docs/marketing-api/catalog/reference/#da-commerce

You need to write to Facebook support that they have to add this column  discountprice  in the official feed.

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