Profile: EduardoBacarin

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I have changed the measures and still havin the same error, you can see if I do something wrong? I've changed all measures (grams to kg, lb and oz) using grams by my primary measure.

2019.10.24 18:00:42:6967*******
DHL shipping service. (base in store) usedMeasureWeight=grams
2019.10.24 18:00:42:6972*******
DHL shipping service. (base in store) usedMeasureDimension=millimetres
2019.10.24 18:00:42:6974*******
DHL shipping service. weightUnit=KG, dimensionUnit=MM
2019.10.24 18:00:42:7242*******
DHL shipping service (in base dimension). widthTmp=120.0000, lengthTmp=80.0000, heightTmp=62.7258432012728, weightTml=321.0000
2019.10.24 18:00:42:7246*******
DHL shipping service (in DHL dimension). widthTmp=120.0000, lengthTmp=80.0000, heightTmp=62.7258432012728, weightTml=321.000000000000
2019.10.24 18:00:42:7249*******
DHL shipping service (in DHL dimension - CM KG or IN LB). widthTmp=12.0000, lengthTmp=8.0000, heightTmp=6.27258432012728, weightTml=321.000000000000
2019.10.24 18:00:42:7251*******
DHL shipping service (int). width=12, length=8, height=7, weight=321
2019.10.24 18:00:42:7267*******
DHLWebServiceClient.GetResponseXDocument. xmlRequest=<?xml version="1.0" encoding="UTF-8"?>
<p:DCTRequest xmlns:p="http://www.dhl.com" xmlns:p1="http://www.dhl.com/datatypes" xmlns:p2="http://www.dhl.com/DCTRequestdatatypes" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:schemaLocation="http://www.dhl.com DCT-req.xsd ">
<GetQuote>
<Request>
<ServiceHeader>
<MessageTime>2019-10-24T18:00:42 00:00</MessageTime>
<MessageReference>1234567890123456789012345678901</MessageReference>
<SiteID>v62_vtylmds3h0</SiteID>
<Password>6wrOi8Tkz5</Password>
</ServiceHeader>
</Request>
<From>
<CountryCode>MX</CountryCode>
<Postalcode>64520</Postalcode>
<City>Monterrey</City>
</From>
<BkgDetails>
<PaymentCountryCode>MX</PaymentCountryCode>
<Date>2019-10-24</Date>
<ReadyTime>PT18H0M</ReadyTime>
<DimensionUnit>CM</DimensionUnit>
<WeightUnit>KG</WeightUnit>
<Pieces>
<Piece>
<PieceID>1</PieceID>
<Height>7</Height>
<Depth>8</Depth>
<Width>12</Width>
<Weight>321</Weight>
</Piece>
</Pieces>
<PaymentAccountNumber>980261747</PaymentAccountNumber>
<IsDutiable>Y</IsDutiable>
<NetworkTypeCode>AL</NetworkTypeCode>
</BkgDetails>
<To>
<CountryCode>US</CountryCode>
<Postalcode>33034</Postalcode>
<City>Homestead</City>
</To>
</GetQuote>
</p:DCTRequest>

2019.10.24 18:00:42:7270*******
DHLWebServiceClient.GetResponseXDocument. uri=https://xmlpi-ea.dhl.com/XMLShippingServlet
2019.10.24 18:00:43:7179*******
DHLWebServiceClient.GetResponseXDocument. xDocument=<res:DCTResponse xmlns:res="http://www.dhl.com" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:schemaLocation="http://www.dhl.com DCT-Response.xsd">
    <GetQuoteResponse>
        <Response>
            <ServiceHeader>
                <MessageTime>2019-10-24T20:00:42.412+02:00</MessageTime>
                <MessageReference>1234567890123456789012345678901</MessageReference>
                <SiteID>v62_vtylmds3h0</SiteID>
            </ServiceHeader>
        </Response>
        <Note>
            <Condition>
                <ConditionCode>340015</ConditionCode>
                <ConditionData>The declared value is missing.</ConditionData>
            </Condition>
            <Condition>
                <ConditionCode>220001</ConditionCode>
                <ConditionData>Failure - request</ConditionData>
            </Condition>
        </Note>
    </GetQuoteResponse></res:DCTResponse>
<!-- ServiceInvocationId:20191024200042_42d7_c9ea4811-17b3-46d2-aa6f-70f189976455 -->

2019.10.24 18:00:43:7183*******
Error. GetShippingOptions. The declared value is missing.

Posted: 4 years ago

Topic: The declared value is missing.

I have installed and configured DHL plugin in my nopcommerce website and the Shipping Method by DHL doesn't appear.
I have enabled debugging and I receive that error:

Error. GetShippingOptions. The declared value is missing.

What can I do to solve that?

The Full Log:

2019.10.23 18:56:34:8965*******
DHL shipping service. (base in store) usedMeasureWeight=grams
2019.10.23 18:56:34:8971*******
DHL shipping service. (base in store) usedMeasureDimension=millimetres
2019.10.23 18:56:34:8974*******
DHL shipping service. weightUnit=KG, dimensionUnit=MM
2019.10.23 18:56:34:9077*******
DHL shipping service (in base dimension). widthTmp=127.288368640423, lengthTmp=127.288368640423, heightTmp=127.288368640423, weightTml=2760.0000
2019.10.23 18:56:34:9079*******
DHL shipping service (in DHL dimension). widthTmp=127.288368640423, lengthTmp=127.288368640423, heightTmp=127.288368640423, weightTml=1251.914941200000
2019.10.23 18:56:34:9083*******
DHL shipping service (in DHL dimension - CM KG or IN LB). widthTmp=12.7288368640423, lengthTmp=12.7288368640423, heightTmp=12.7288368640423, weightTml=1251.914941200000
2019.10.23 18:56:34:9085*******
DHL shipping service (int). width=13, length=13, height=13, weight=1252
2019.10.23 18:56:34:9097*******
DHLWebServiceClient.GetResponseXDocument. xmlRequest=<?xml version="1.0" encoding="UTF-8"?>
<p:DCTRequest xmlns:p="http://www.dhl.com" xmlns:p1="http://www.dhl.com/datatypes" xmlns:p2="http://www.dhl.com/DCTRequestdatatypes" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:schemaLocation="http://www.dhl.com DCT-req.xsd ">
<GetQuote>
<Request>
<ServiceHeader>
<MessageTime>2019-10-23T18:56:34 00:00</MessageTime>
<MessageReference>1234567890123456789012345678901</MessageReference>
<SiteID>v62_vtylmds3h0</SiteID>
<Password>6wrOi8Tkz5</Password>
</ServiceHeader>
</Request>
<From>
<CountryCode>MX</CountryCode>
<Postalcode>64520</Postalcode>
<City>Monterrey</City>
</From>
<BkgDetails>
<PaymentCountryCode>MX</PaymentCountryCode>
<Date>2019-10-23</Date>
<ReadyTime>PT18H56M</ReadyTime>
<DimensionUnit>CM</DimensionUnit>
<WeightUnit>KG</WeightUnit>
<Pieces>
<Piece>
<PieceID>1</PieceID>
<Height>13</Height>
<Depth>13</Depth>
<Width>13</Width>
<Weight>1252</Weight>
</Piece>
</Pieces>
<PaymentAccountNumber>980261747</PaymentAccountNumber>
<IsDutiable>Y</IsDutiable>
<NetworkTypeCode>AL</NetworkTypeCode>
</BkgDetails>
<To>
<CountryCode>US</CountryCode>
<Postalcode>33034</Postalcode>
<City>Homestead</City>
</To>
</GetQuote>
</p:DCTRequest>

2019.10.23 18:56:34:9099*******
DHLWebServiceClient.GetResponseXDocument. uri=https://xmlpi-ea.dhl.com/XMLShippingServlet
2019.10.23 18:56:36:0660*******
DHLWebServiceClient.GetResponseXDocument. xDocument=<res:DCTResponse xmlns:res="http://www.dhl.com" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:schemaLocation="http://www.dhl.com DCT-Response.xsd">
    <GetQuoteResponse>
        <Response>
            <ServiceHeader>
                <MessageTime>2019-10-23T20:56:34.959+02:00</MessageTime>
                <MessageReference>1234567890123456789012345678901</MessageReference>
                <SiteID>v62_vtylmds3h0</SiteID>
            </ServiceHeader>
        </Response>
        <Note>
            <Condition>
                <ConditionCode>340015</ConditionCode>
                <ConditionData>The declared value is missing.</ConditionData>
            </Condition>
            <Condition>
                <ConditionCode>220001</ConditionCode>
                <ConditionData>Failure - request</ConditionData>
            </Condition>
        </Note>
    </GetQuoteResponse></res:DCTResponse>
<!-- ServiceInvocationId:20191023205634_7837_b8e0f809-3948-4ea2-a9fb-5b7f259691f1 -->

2019.10.23 18:56:36:0663*******
Error. GetShippingOptions. The declared value is missing.

Posted: 4 years ago