Profile: laurena478

Error. Wrong order Id = 'da4aa720-ec33-44ee-bdc7-2744a049a167-r01'.

We have quite a few declines when customers try to use their online banking / interac debit - here is what I see in Moneris for this last transaction.

One thing I notice is the Expiry Date is backwards compared to a credit card transaction.  Below is her successful credit card transaction.

I also had changed the Hosted Pay Page to prompt for a different card when one declined so I have taken that off now as I believe that is part of the problem with creating the order id -r01 and produced the error for incorrect order id - but yet the payment was approved.

So I guess the real issue here is why the Debit transaction declined....  thanks